Touch Customers with Personalized Greeting

A Personalized Greeting can ensure that your callers get a good impression of your company when the phone is answered. In business, impressions mean a lot.

When clients and customers call to do business, nothing says you care about them on a human level like a Personalized Greeting. There’s no better way to build and maintain the kind of relationships with customers that keep them coming back.

Answering Service Care is a big, nationwide company with a small, local feel. We offer a full array of telephone answering services, all fully customized to meet your needs, budget and exact specifications. We offer two main greeting options:

Option 1 (recommended) is a greeting in your company name, thanking the caller. Then a live operator comes on the line with a further greeting and unique message in your own words, per your instructions. Or, you can have someone in your company record the greeting.

Benefits include:

The phone is answered on the first ring every time.
Your company name and unique message are spoken clearly and precisely every time.
Recording your own greeting helps create a solid, reliable collaboration among your company, your callers and your answering service.

Our live telephone operators answer your calls immediately or shortly after the Personalized Greeting. They make callers feel at ease. The phone agent provides his or her name, and addresses your caller by his or her name. Every message is read back to ensure complete accuracy.

With Option 2 (not recommended), operators answer calls within three rings or the call kicks over to your recorded greeting by company name. When an agent comes on the line, the agent repeats the company name. This does not sound as good or flow as smoothly as Option 1.

Whichever you choose, our team works with you to fully understand your objectives and requirements. Agents are trained, with your participation or guidance, to handle your calls as a seamless extension of your company.

We develop detailed program specifications, customized scripting and activity reports. We work with you to develop specific performance indicators for staffing and monitoring of phone agents to ensure consistent compliance with your instructions.

No matter what profession or business you’re in, Answering Service Care can help you perfect and powerfully deliver your Personalized Greeting and unique company message. It’s a warm, personal touch that helps your company build trust and customer loyalty.

Since our founding in 1974, our family-owned and -operated company has earned trust and customer loyalty by sticking with a simple, dual philosophy: stay current with the latest technology, but never lose the old-fashioned touch – the human touch.

Trust us for your most suitable and effective Personalized Greeting. Our vast expertise is just another reason Answering Service Care has been the industry leader for 36 years.

Our name says it all:

We care.

Touch Customers with Personalized Greeting

A Personalized Greeting can ensure that your callers get a good impression of your company when the phone is answered. In business, impressions mean a lot.

Benefits include:

The phone is answered on the first ring every time.
Your company name and unique message are spoken clearly and precisely every time.
Recording your own greeting helps create a solid, reliable collaboration among your company, your callers and your answering service.

Trust us for your most suitable and effective Personalized Greeting. Our vast expertise is just another reason Answering Service Care has been the industry leader for 36 years.

Our name says it all:

We care.

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Touch Customers with Personalized Greeting

Touch Customers with Personalized Greeting