Auto Attendant Routes and Screens Calls

Auto Attendant is the most efficient, most reliable and least expensive way to receive and monitor inbound phone calls. It’s one of the many ways Answering Service Care makes sure you never miss a call.

Also known as Menu-Tree Options, our automated telephone answering system collects information about the purpose of a call, then routes calls to the correct number or extension. This Call Routing does not require a “live” transfer. It empowers you to receive calls or messages and provide information to callers 24 hours a day, 365 days a year.

Our Automated Call Screening feature allows callers, particularly those needing technical support, to be connected quickly to the technician or support person most qualified and available to help them.

Auto Attendant also notifies you of email, pages or voicemails you receive, either immediately or on your preferred schedule. Like all of our services, it is fully customized to your exact specifications.

Callers can receive any kind of information you choose to provide, such as office hours and locations or access to your phone directory. They can leave messages. Or, they can transfer to one of our friendly, experienced, highly trained live operators.

There are many ways to use the technology. For instance, you can have callers “press 1 for English or 2 or Spanish.” For a doctor’s office, callers can be instructed to “press 1 if you are a doctor or hospital; press 2 if you are a patient.” Menu Options for a service business could include “press 1 for sales, 2 for service or 3 for all other calls.” You can also conduct surveys: “press 1 for yes, 2 for no.”

Answering Service Care recommends offering no more than three Menu Options at a time. Beyond that, you may want to have calls direct-connected to a local or toll-free outside number.

Auto Attendant is convenient for patients, clients and customers. It also lets you monitor and analyze phone traffic by recording how many of your callers pressed which numbers. This allows you to better serve customers.

Medical, dental, legal. Plumbing, auto mechanics, air conditioning repair. It matters not what kind of practice or business you’re in. Answering Service Care has an Auto Attendant for any professional or service business.

Take control of your telephone traffic. Auto Attendant/Menu-Tree Options saves you time and resources. It can increase your profits. It’s affordable and easy to use, with same-day setup. No contract is necessary.

Since our founding in 1974, our family-owned and -operated company has earned trust and customer loyalty by sticking with a simple, dual philosophy: stay current with the latest technology, but never lose the old-fashioned touch – the human touch.

You can’t find more reliable Auto Attendant services. At Answering Service Care, we’ve been proving our reliability for 35 years.

Our name says it all:

We care.

Auto Attendant Routes and Screens Calls

Answering Service Care recommends offering no more than three Menu Options at a time. Beyond that, you may want to have calls direct-connected to a local or toll-free outside number.

You can’t find more reliable Auto Attendant services. At Answering Service Care, we’ve been proving our reliability for 35 years.

Our name says it all:

We care.

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Auto Attendant Routes and Screens Calls

Auto Attendant Routes and Screens Calls