Message Relay Helps in Emergencies

Message Relay is an indispensable asset that gives you assurance you are receiving even your routine messages as quickly as possible. Most are delivered within a minute; even faster in emergencies.

Think of it: an easy, cost-effective, accurate and reliable way to be accessible whenever you need to be. Answering Service Care offers 24x7 Message Dispatch 365 days a year.

Message Relay advantages include:

Like all Answering Service Care services, it’s fully customized to your exact specifications.
You receive your messages fully, accurately and immediately, whenever and wherever you are.
You can receive your messages via phone, voicemail, text-enabled cell phone, email, numeric or alphanumeric pager, or other wireless device.
You or your designated on-call personnel are notified instantly in emergencies and other critical situations.
All of your messages are saved for future reference.

You can receive your routine phone messages in different ways. You can call in at certain intervals, or we can call you at certain intervals. In emergencies, you can rely on our highly professional, fully trained telephone agents to handle your calls quickly and efficiently, and to deliver your emergency message instantly to you or your designee.

Message Relay is especially useful for:

medical practices
legal practices
repair technicians
towing services
utilities

A power company, for example, can use Message Relay when it has an overload of calls, such as during an outage. Through a system known as percentage allocation, the overflow calls are rerouted to various locations on Answering Service Care’s nationwide network, so the volume of calls can be handled efficiently and seamlessly.

A doctor can receive information that spares her a trip back to the hospital. A lawyer on his way to the courthouse can learn of a judge’s sudden illness, sparing the lawyer the need to report for trial that day. A towing service or repair technician, while on the road, can be given all necessary directions and instructions to find and help a customer with an urgent problem.

In each case, being able to change plans on the run means time and money saved – and much better patient, client and customer service. Message Relay helps build your practice or business by keeping you in touch during fluid situations, eliminating wasted effort and improving customer satisfaction. It puts you a step ahead of the competition.

It’s just one of the many ways Answering Service Care makes sure you never miss a phone call or a message. Since our founding in 1974, our family-owned and -operated company has earned trust and customer loyalty by sticking with a simple, dual philosophy: stay current with the latest technology, but never lose the old-fashioned touch – the human touch.

You can’t find more reliable Message Relay service. At Answering Service Care, we’ve been proving our reliability for 36 years.

Our name says it all:

We care.