At Answering Service Care, every agent has a sound proof workstation, so any background noises are hardly noticeable.
This facilitates a seamless virtual office. At Answering Service Care, we're equipped with web enabled PCs that give instant access to company information on a custom page creating the perfect vitual office. This is designed around your input with specific information that the agent needs to know. The result is familiarity and a highly professional environment in which we receive and react to your virtual office's incoming call.
- Names are spelled out phonetically, so our agents can answer with confidence that they're putting their best face on your virtual office.
- Answering Service Care can "freeze" your account during periods of inactivity to save you money.
Add the benefits of a world class Interactive Voice Response system to your Live Operator messaging service. The Interactive Voice Response system can be used to screen callers, gather routine messages, notify you of new messages, etc. Callers meeting your specifications can easily be connected to one of our Live Operator agents for special attention. A variety of Interactive Voice Response mailboxes can be configured and Virtual Office service can mean money in your pocket, since your calls will not all be answered by a live agent.