Medical Answering Service
Because your patients matter.

 

“Above all, do no harm.”

The words of Hippocrates. You know them well. You live by them.

You’re a doctor or other medical or health care professional. As a committed healer, you worry that sometimes harm can happen unintentionally – an urgent phone call missed, for example. A life possibly hanging in the balance.

That’s why you understand the critical importance of a top-quality medical answering service. It’s the completely reliable way to make sure you’re ALWAYS in touch.

You also know why QUALITY matters in an answering service: because your patients do.

Well, quality and reliability are what we’re all about. We’re the most professional medical answering service in the business. All of our live telephone receptionists are fully trained and fully prepared to fulfill your EXACT individual requirements.

As our name says, we CARE. We treat your callers, whether urgent or routine, the way we treat our employees and the many other clients who have placed their trust in us: like family.

Our always-live telephone receptionists are sensitive, alert, attentive and aware of the unique importance of a medical telephone answering service. You’re a medical professional, so your callers are TOP PRIORITY – and we treat them as such.

We’re fully HIPAA-compliant. We handle EVERYTHING from simple patient calls to stat calls and code-blue emergencies – 24x7, 365 days a year, year after year.

Our medical emergency telephone dispatchers are extremely well trained and efficient. We prioritize according to the basic principles of triage:

Code-blue emergencies receive urgent, thorough, top-priority attention.

• All emergency calls are urgently relayed to the CORRECT on-call medical professional EVERY TIME. 
• Routine calls receive the same professional treatment, but without the same degree of urgency. We route these calls according to the medical professional’s exact specifications.

Our other top-quality services include:

• Appointment setting and call patching.
• Doctor-to-doctor consultation calls.
• Prescription dispatch.
• Lab results protocol.

Answering Service Care, founded in 1974, has always been family-owned and -operated. We’ve learned a lot in our 34 years about how to provide quality service, but we never rest on our laurels. We’re fully up to date with the most advanced technology, and we always stay current.

In short, our medical telephone answering service saves you valuable time and money, helping you to provide better medical service and expand your practice. Most important, we spare you the worry of missing an urgent phone call or having it mishandled – and the potential harm that could cause.

Hippocrates would approve!

No need to take aspirin, Doctor.  We make all of your headaches go away. With our top-quality service, you’ll NEVER miss a call.

We’ll ALWAYS be here for you, and that means you’ll ALWAYS be there for the people who need you most: your patients.

Call 1.800.430.6511 or Contact Answering Service Care to start now.