Voicemail and Announcement Trees

 

Announcement trees are an ideal way of directing the calling straight to where they want to go in a timely manner. 

Push 1 for sales, Push 2 for customer service, Push 3 for all other calls.  Messages collected through different options can be delivered automatically via text or email messaging to each department that handles the calls by work function.

Benefits

• IVR menu options
• Reduces the cost in handling routine calls
• Routing calls intelligently
• Reduces total communication cost by directing callers to the lowest cost information providers 

Pick up your messages at a time that is right for you.