When you call us at Answering Service Care, you'll hear the memorable greeting, "It's a great day at Answering Service Care.
" This attitude is at the heart of our inbound services which not only feature well-trained, cordial call representatives, but fully automated back-end programs designed for you, whether you choose us for peak volume overflow or as your full-time call center. Our Web-enabled team members are here 24/7 to take your calls, in English and Spanish.
Far from an assembly line operation, Answering Service Care focuses on customized strategies that suit your needs. You'll hear it on the phone, feel it in our family-centric environment and see it in your bottom-line results.
- Call Routing
- Name Lookup
- Call Recording
- Speech Recognition
- Virtual Agents
- Pre-Announcements
- Custom On-Hold Marketing
- Customized Applications Specific To Your Needs
If your company is looking to reduce costs and to improve its service, you can now contract your inbound phone campaigns at our answering service center. As designers of call center systems and phone answering software, we are uniquely capable of managing your call answering campaigns. Interactive Voice Response systems allow for easy transactions and meticulate record keeping.
What Is IVR?
"Interactive voice response system is a computerized phone system that enables a person to make a selection from a voice menu. The selection is made using keypad entries or voice responses. This allows the individual to communicate with the phone system and therefore, the computer system"