Phone Order Taking

When you have a customer ready to buy your product, you need to make sure the process will be quick, easy, and risk-free with multiple support channels.

Answering Service Care allows your customers to place an order by simply placing a phone call to one of our friendly, skilled agents. Each are trained specifically in phone order taking.

Phone order taking – completing customers’ orders via the Internet -- is an essential component of your direct marketing campaign. Online shopping is the fastest growing segment of the retail industry.

Our agents are trained and efficient with all forms of order entry.

What you can expect from phone order taking

• Credit card processing
• Integration of your eCommerce web site with our telephone answering service agents
• Catalog order taking
• Fulfillment
• Up-sell and cross-sell initiatives
• Customer Service

We work with you to create flexible solutions, custom tailored to your specific needs in phone order taking.