Also called Push 1-Push 2-Push 3, this is a cost-effective auto attendant system business tool for answering your business phones with your company’s menu and then transferring callers to the requested individual or appropriate department.
Using Interactive Voice Response (IVR) to streamline the answering of your calls will create a better impression. Callers will spend less time on the phone which will improve the quality of your service. This is also important for tracking call detail.
We simply set-up a calling tree that makes you look more impressive. Show your caller that each of their concerns are important. Track calls to where you need them.
It can present a “big company” image to a start-up firm, and larger, multi-location companies benefit by having all employees under one centralized number.
Answer Service Care’s Autom Attendant System options include outside the office, so if you don’t answer, the call can be transferred to your cell or any other phone. With a “Call Screening” option, you decide which calls to take and which to direct to voice mail. Callers can be transferred to you on the golf course or across the country - you're always connected to your customers.
What you can expect
- Custom “On-Hold” Messages
- “Dial-by-Name” Directory
- Call Routing, Call Screening
- Automatic Call Distribution
- Zero-out to Operator or Attendant
- Message waiting notification by email, phone or pager
- Receive, deliver messages and faxes to your e-mail
- Send “Talking E-mails”
We create and custom-program an Auto Attendant system solution that works for you business needs.