The history of Global Response

Herman Shooster started working at the age of 12 pumping gas at his father's gas station in Chester, Pennsylvania. He served honorably as a Medic in the Pacific during World War II. When the war ended, Herman earned a B.A. in Marketing from Temple University. He's been an entrepreneur ever since.

Long before anyone ever heard of McDonalds, Herman’s dad and brothers built a fast food restaurant. (If only they had thought franchising!) Then they expanded it into a drive-in restaurant, complete with a dance floor and radio station and live music. Think “Grease”, remember "Rock Around the Clock" by Bill Haley and the Comets? That was a regular gig. Shooster's restaurant was one of the places where rock music was born. The State bought them and used the land to build a bridge across the Delaware River.

Herman then entered the frozen food industry, eventually taking his company public. Next, he moved to Florida with his wife and kids, where he acquired an answering service business named 'Ding-a-Ling'. It's a great name for a "mom-and-pop" answering service, but not much of a confidence builder when you are selling information technology enhanced services required for successful call center operation. That's why we morphed into Global Response, but please don't think the change is merely cosmetic. We still maintain the warm friendly jovial disposition, but our innovative contact center systems will meet the needs of the most demanding and sophisticated programs.

Today, Global Response is one of the nation's premiere Contact Center and Fulfillment companies, serving America's most prestigious brands.