Answering Service

Answering Service Care will get your messages to you fast! With Instant Relay, you can count on the answering service to deliver your messages via text messaging instantly! Want to share information and collaborate with coworkers? Imagine sending all messages to a group email account that forwards messages to your team. Or you can receive all of your messages via fax, pager, voice mail or check-in and speak to one of the friendly telephone answering service operators who will be answering your phone calls. And through the Answering Service Care web site you can retrieve all of your messages after securely logging in.

Think green! Answering Service Care strives to cut the amount of paper waste that is generated in message retrieval to support the environment and to make your business more electronically organized.

Answering Service Care operates across three facilities 24 hours a day, 365 days a year. Our technology is second to none. Palettech, our proprietary CRM software, is patented allowing us to load the client's web site or URL at the same time the phone rings. This is one of the primary reasons our agents can access information so quickly and easily, making them knowledgeable and efficient. Palettech seamlessly integrates our answering service with your data.

An OC12 smart ring provides the equivalent of 336 T1s, or over 8000 simultaneous dual path telephone lines. Our systems are developed with computer telephony integration, voice recording, Instant Relay,

Five nines 99.999%, that is what it takes to provide world class telphone answering service. That is the goal that we strive for everyday. We live and breathe our uptime. Redundancy that includes multiple sites, generators, online uninterruptible power, a smart ring that provides fiber optics from multiple telephone company central offices with redundant. We maintain relationships with redundant telephony providers, redundant Internet providers and our network operations center is build rock solid duplicate self healing resilient systems that resolve most major system failures.